Returns & Refunds

If something is missing or wrong

Check the box against the printed checklist when it arrives. If an item on that list is not in the box, message us with a photo within 48 hours and we will ship the missing item at our cost, or refund that kit in full — your choice.

This is the one promise the business is built on. We do not argue about it.

If it arrives damaged

Send a photo of the outer carton and the damaged contents within 48 hours of delivery. We replace damaged kits in full and we do not ask you to send the damaged one back.

If it arrives after the rite

If you gave us a muhurat date and the kit arrived after it, you may return the unopened kit for a full refund including delivery. We would rather carry that cost than have you keep a box you no longer need.

The consumable exception

Because samagri is consumable and used in worship, we cannot accept returns of opened kits where nothing is missing or damaged. An unopened kit can be returned within seven days of delivery for a refund less the delivery charge.

Sangam jal, sealed and dated, cannot be returned once the seal is broken.

How refunds are paid

Refunds go back to the original payment method within seven working days of us approving them. For orders paid on delivery, we refund by UPI to a number you confirm.